24/7 ASSISTANCE: 1-800-505-4929

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Counselling Services provides you and your immediate family counselling, online confidential treatment*, leader consultations, and a 24/7 crisis line. Our registered/certified therapists have more than 10 years’ of professional counselling experience, and provide free, confidential, short-term counseling to address a range of issues i.e. depression, anxiety, burnout, trauma, relationships, family, couple, work stress and many more. And, you can receive counselling in a way that works best for you.

To access any of these services please call 1-800-505-4929, 604-872-4929 or e-mail



We offer in-person, face-to-face sessions, held in private, confidential spaces at our office because it’s the method most of our clients prefer.


We know life gets busy. Counselling by telephone is convenient, and avoids having to plan extra travel time. It gives you the flexibility to talk to your counsellor in a setting that’s more familiar to you.


Our confidential and secure video-counselling sessions are a great option if you like the idea of face-to-face counseling, but can’t attend due to location, time, mobility or expense.

E-mail (Coming Soon)

Many people find recording and reflecting on their thoughts, helps them gain greater insight into their personal growth and development. E-mail therapy provides a therapeutic journaling experience through a series of secure e-mail exchanges (at scheduled intervals) with your counsellor.

24/7 Crisis Line

You're not alone! A senior-level counsellor is available to you any time of day, should you have an urgent clinical matter. Simply call 604-872-4929 or 1-800-505-4929 (follow the prompts if outside of regular business hours).

*All online services are offered through a secure, encrypted, web-based platform.


Leader Consultations

As a Supervisor, Manager or Director at VCH, there may be times when you’re overwhelmed, or feel you need a little extra support in meeting the day-to-day demands of your job. Our Leader Consultation Service offers confidential “just in time” psychological and emotional support to help you:
- Begin difficult conversations - Respectfully approach difficult subjects

Indigenous Elder’s Program

EFAP/Employee Wellness is offering Aboriginal elder support to VCH indigenous and non-indigenous employees and family members across the lower mainland. Contact EFAP/Employee wellness to be connected with an Elder or to learn more about this program at 604 872-4929.

24/7: 1-800-505-4929

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