24/7 ASSISTANCE: 1-800-505-4929

Employee Wellness/EFAP is here to support you in managing your emotional and psychological well-being during this difficult time. Here are some additional online and telephone services to support you.

Take Your Mental Health & Wellness Temperature.
If you're a leader and want to learn how to start the conversation around conducting mental health and wellness temperature checks with your team, click here.

Calm and Contain

30 minute individual telephone sessions to help deescalate, if needed, and find calm. Download the poster.

To book an appointment, please email us.

24/7 Critical Incident Response and Therapist-on-Call

Speak to one of our on-call Senior Critical Incident Stress Debriefers (CISD) / Crisis Clinicians, 24/7, for immediate support, or to arrange a virtual debriefing.

To book an appointment, please email us or call 1-800-505-4929 and press 6 to be connected with our on-call clinician.

Manager Consultation

Manager consults with a seasoned Counsellor (with 10+ years' experience in the healthcare setting) to help support managers manage anxious teams and team members. For example, how to make a warm referral to EFAP/Employee Wellness, help to manage your own anxiety and emotions effectively, etc.

To book an appointment, please click here.

Telephone and Video Counselling Sessions

Individual, confidential video and phone sessions with one of our experienced Counselors.

To book an appointment, please complete this form.

Emotional Coaching

Just in time, short telephone sessions to manage specific personal and workplace issues.

To book an appointment, please click here.

Self-care Resiliency Coaching

Self-care during COVID-19. Get started in creating a self-care plan with your own Wellbeing Coach to take care of your most important resource, you. Sleep, diet, personal resiliency tools, barriers and support are just a few examples of topics you might expect to cover in your confidential telephone sessions.

To book an appointment, please click here.

Taking Care of Me (Webinars)

Coping with COVID: Strategies to manage stress & stay emotionally well
Though everyone is different, anxiety, fear and uncertainty can be natural reactions, and there are strategies you can use to manage these feelings while you continue to provide care. This workshop will provide concrete tools you can implement immediately to help manage the challenges of navigating COVID-19.
Download the poster.

Webinar Available Daily
Monday: 12 pm
Tuesday: 9 am, 12 pm
Wednesday: 9 am, 12 pm
Thursday: 12 pm, 4 pm
Friday: 12 pm

To register, please email